The September 2026 Golden Headset Award Winner is Grace Mathis from the Emergency Communications Center at the O’Fallon Police Department.

The September 2026 Golden Headset Award Winner is Haley Emerson from the Emergency Communications Center at the O’Fallon Police Department.

From her first public safety technology role in 2000 to her return to Caliber in 2025, Pat Vaughn’s journey reflects the importance of listening, building trust, and understanding the people behind public safety technology.

PocketCOP and PocketRescue 11 deliver a ground-up redesign that puts interactive Caliber CAD access in the hands of every officer, chief, and first responder from any phone or tablet. See what’s new and how your agency can get started.

Report writing is consistently cited as the top administrative burden for law enforcement. Learn how Caliber’s new integration with Abel Police turns body camera footage into narrative drafts, saving officers hours of paperwork while maintaining strict human-in-the-loop accountability.

The August 2026 Golden Headset Award Winner is Liz Everidge from the Davidson County 911 Center.

Connie Thomaschek brings firsthand experience to her role at Caliber Public Safety, helping customers navigate technology with a deeper understanding of their needs.

Report writing keeps officers off the streets. Learn how our new AI Narrative Draft Assistant uses your incident data to build a working draft, saving time and keeping accountability in the hands of the officer.

Transitioning a 911 center to new technology brings the risk of operational downtime. Read how Elkhart County, Indiana, partnered with Caliber Public Safety to execute a deployment built on rigorous training and practical IT adjustments, ensuring dispatchers
were confident and ready to serve their community on day one.