INSTRUCTIONS
This page is broken up into different sections for each day that the Caliber Academy will be in session. When picking your class schedule, simply hover over a course to see its description as well as a link to register for the course. Some time slots list multiple session options – pick the one that most appeals to you.
Please review all sessions carefully – some sessions are mandatory for all, some are mandatory for certain teams, and others are open to all. Times are Eastern Time Zone.
Monday, April 05, 2021
10:00 – 11:00
Welcome to CPS Academy
MANDATORY SESSION FOR ALLwith Blair Robinson & Amber Danahey
Welcome to CPS Academy/Diversity & Inclusion FollowUp11:05 – 12:00
12:00 – 1:00 LUNCH
1:00 – 2:00
Core Values Presentation
MANDATORY SESSION FOR ALLLead by Department VP's
Team Presentation on how to improve on the execution of our Core Values
(2 part session – before and after lunch)
2:05 – 3:00
Jobs to be Done
MANDATORY SESSION FOR ALLwith Rachel Ferguson
“Jobs to be Done” is all about customer outcomes3:05 – 5:00
Professional Services Department Session
with Diva Mayeau
Professional Services Department SessionProduct Management Department Session
with Todd Thompson
Product Management Department SessionClient Services Department Session
with Derek Smith
Client Services Department SessionSales Department Session
with Dennis White
Sales Department SessionR&D Department Session
with Bryce Harward
R&D Department SessionPREVIOUS SESSIONS
Monday, December 14, 2020
9:30 – 10:15
Q&A with our Chief Executive Officer, Jeff Bender
MANDATORY SESSION FOR ALLwith Jeff Bender, Harris CEO
Customer journey of Maryland State Police and Q&A with Jeff Bender10:30 – 11:15
Why Should Anyone Buy from CPS?
MANDATORY SESSION FOR ALLwith Todd Thompson & Dennis White
Learn what makes CPS unique from the competition11:15 – 12:00
Why Should Anyone Buy from FAS?
MANDATORY SESSION FOR ALLwith David Romig
Learn what makes FAS unique from the competition1:00 – 1:45
Data Sharing from an Industry Partner
Open to Allwith Kelly Dignin, Executive Director of IPSC
Data Sharing from an Industry Partner with Kelly Dignin, Executive Director of IPSC2:00 – 3:15
FAS Lab
Open to Allwith Karen Keller
High level walkthrough of the FAS product | Lab to answer specific questionsOnline RMS Lab
Open to Allwith Chrissie Hatton & Dani Fosseen
High level walkthrough of the Online RMS product | Lab to answer specific questionsCAD NG | Mobile Lab
Open to Allwith Beverly Goodin & Isaac Sprague
High level walkthrough of the CAD NG and Mobile products | Lab to answer specific questionsMarketing Communications
Open to Allwith Jake St. Cyr
Marketing Communications | Social Media Strategy and where you can be a big help.3:30 – 5:00
Closing Session
MANDATORY SESSION FOR ALLwith Blair Robinson
Team Exercise, Closing Remarks, Q4 Winner, 2020 Innovator Winner