We are excited to announce that Lawrence County TN 911 has recently approved the migration to Caliber Public Safety for their Computer Aided Dispatch and mapping needs. Caliber’s enhanced next generation CAD system will allow Lawrence County TN 911 to provide superior consolidated dispatching services for the Lawrence County Sheriff’s Department, Lawrenceburg, Loretto, St. Joseph, and Ethridge Police Departments, Lawrence County EMS, 16 Fire Departments, Davy Crockett State Park, and the Red Cross.
According to IT Technical Assistant Marty Crum, “In the 20 years that we have been with Caliber (aka InterAct), we have NEVER had an issue that their support team did not resolve in a timely manner. They have given us their best and we look forward to that continued support as we migrate to CAD NG in the months ahead!”
Caliber CAD NG is designed to enable dispatchers, responders and commanders to collaborate in real-time, across agency, discipline, and location boundaries. Release 10.5 for CAD NG focuses on continuous enhancement for overall CAD performance and maximizing location processing functions, greatly reducing responder time, all which are a critical part of the call taking process.
Disconnected Operations, a unique Caliber CAD feature, allows dispatchers to keep working despite loss of network connectivity. What does this mean for you and your Dispatchers? It means you never have to revert back to pen and paper; you just keep working with the ability to still create calls, assign and track your units, add vehicles, and add comments to your calls from your local workstation. When connectivity is restored, the workstations and server synchronize automatically. There’s nothing special you need to do and no CAD “catch-up” is required when the server is available again. Work continues as usual, so the focus on saving lives and property continues, uninterrupted.