CAD

Five years ago, EMS1 published a piece about the future of computer-aided dispatch. In it, contributor Megan Wells highlighted multiple advances in “next generation” technology that would inform the direction and growth of ever-more critical computer-aided dispatch systems and software. Now, five years later, it’s interesting to look at those predictions and compare them to the current (and leading edge) technology landscape. Among Wells’ predictions for technology that will affect the future of computer-aided dispatch are [...]

A tour of a typical 911 center, the type of site that boasts a 911 CAD system like the ones Caliber Public Safety offers, will include a few things you’d expect. There are large synchronized time displays, which represent network-synchronized time across the 911 call center’s network. There are workstations at which call-takers and dispatchers do their work. There are support personnel in their various offices. And there will usually be a small, dimly lighted room. [...]

Computer Aided Dispatch: What Does It Have To Do with National Law Enforcement Appreciation Day? When you think of law enforcement, you probably don’t immediately think of Computer Aided Dispatch. But Computer Aided Dispatch is a huge part of the daily lives and work of United States’ hundreds of thousands of law enforcement officers. There is no better time to recognize just how difficult these officers’ jobs can be… and how Computer Aided Dispatch helps keep [...]