Caliber News

Computer Aided Dispatch: A Long Time Coming: Part 4 of 4

The rapid development of computer technology, which occurs at an exponentially faster pace with each passing year, is behind the dominance of Computer-Aided Dispatch. Where once such networks, coupled with wireless communications technology (all of which started with the first cell phones in the 1970s), could do relatively little, they are now expected to do everything.  We don’t just rely on them; we take them for granted. This reliance on modern computer technology, modern networking, and [...]

By |2023-09-18T10:09:32-04:00September 18th, 2023|CAD, Caliber News|Comments Off on Computer Aided Dispatch: A Long Time Coming: Part 4 of 4

Computer-Aided Dispatch: A Long Time Coming, Part 3 of 4

As we explore the history of Computer-Aided Dispatch, it’s worth considering the development of computers themselves. Once behemoths that did little but took up entire rooms, modern computers changed with the advent of the modern microcomputer in the 1970s. As personal computers began to find their way into the homes of everyday people, computers became more and more important to the business and municipal world. They also became vital to first response. Computers were first used [...]

By |2023-09-11T12:02:51-04:00September 11th, 2023|CAD, Caliber News|Comments Off on Computer-Aided Dispatch: A Long Time Coming, Part 3 of 4

Computer Aided Dispatch: A Long Time Coming, Part 2 of 4

A lot has changed in the world of public safety and emergency response in the last several decades. The pace of that change has increased with each successive year, too. Technology, relatively slow to innovate in the 1960s and 1970s, saw the birth of several devices whose presence would start to be felt in every aspect of the modern world. The cell phone and the microcomputer, together, would change modern society as we know it, just [...]

By |2023-09-04T16:12:00-04:00September 4th, 2023|CAD, Caliber News|Comments Off on Computer Aided Dispatch: A Long Time Coming, Part 2 of 4

Computer Aided Dispatch: A Long Time Coming, Part 1 of 4

Every year, Americans dial 911 about 240 million times. That’s one call for every 1.4 people. The sheer volume of calls isn’t the biggest challenge (although having enough personnel at 911 call centers is one of the issues faced by public safety professionals). Caliber Public Safety is proud to produce Computer-Aided Dispatch software (among many other pieces of software) that helps first responders and emergency personnel do their jobs. A CAD software system does not simply [...]

By |2023-08-28T15:49:44-04:00August 28th, 2023|CAD, Caliber News|Comments Off on Computer Aided Dispatch: A Long Time Coming, Part 1 of 4

The Future of Computer-Aided Dispatch, Part 3

Previously we covered the possibility that AI could be used to augment the fielding and processing of first-response and emergency calls, such as to 911 centers running computer-aided dispatch. Interestingly, this was the topic of a recent article by Chris Bibey that appeared in Yahoo Finance. It was titled, “From January 6th Rioters To Black Lives Matter Protests, Artificial Intelligence Is Becoming An Integral Part Of Law Enforcement.” “Artificial intelligence (AI) technology continues to make its [...]

By |2023-08-14T19:51:58-04:00August 14th, 2023|CAD, Caliber News|Comments Off on The Future of Computer-Aided Dispatch, Part 3

The Future of Computer-Aided Dispatch, Part 2

Previously in these virtual pages we have discussed the future of computer-aided dispatch or, more accurately, the past predictions where the future of computer-aided dispatch is concerned. Computer-aided dispatch (CAD) software, together with records management systems like Caliber Public Safety’s Online RMS, has become an integral part of law enforcement, emergency response, and other first-response activities in the modern landscape. As technology and software continue to advance (a progression whose leading-edge Caliber and its personnel are [...]

By |2023-07-31T12:28:27-04:00July 31st, 2023|CAD, Caliber News|Comments Off on The Future of Computer-Aided Dispatch, Part 2

The Future of Computer-Aided Dispatch, Part 1

Five years ago, EMS1 published a piece about the future of computer-aided dispatch. In it, contributor Megan Wells highlighted multiple advances in “next generation” technology that would inform the direction and growth of ever-more critical computer-aided dispatch systems and software. Now, five years later, it’s interesting to look at those predictions and compare them to the current (and leading edge) technology landscape. Among Wells’ predictions for technology that will affect the future of computer-aided dispatch are [...]

By |2023-07-31T12:28:06-04:00July 31st, 2023|CAD, Caliber News|Comments Off on The Future of Computer-Aided Dispatch, Part 1

Public Safety and Mobile Apps

If you’ve ever seen a police officer examining a handheld phone, you might have thought you were seeing someone check their text messages or even the weather the way so many of us do. What you may not know is that many officers use handheld apps on agency-issued smartphones for everything from access to records and dispatch info, to other more specialized information. Back in 2019, Police1 wrote that mobile apps were changing the face of [...]

By |2023-07-17T10:13:04-04:00July 17th, 2023|Caliber News, Mobile, PocketCop|Comments Off on Public Safety and Mobile Apps

Public Safety and the Tech Learning Curve

Michael Sparks, writing for Police1, reported just two years ago that a “digital transformation” is overtaking law enforcement. “Several key factors are converging to create the new face of policing, benefiting officers and the communities they protect,” he writes. “These factors include an incoming infusion of young, tech-savvy talent, the enhanced speed and connectivity of today’s wireless networks, and the capabilities of rugged mobile devices to aid in increasing efficiencies and streamlining communications.” He goes on [...]

By |2023-07-10T09:53:53-04:00July 10th, 2023|Caliber News|Comments Off on Public Safety and the Tech Learning Curve

Online Records Management

Online Records Management Some of the oldest record keeping is said to be cuneiform on clay tablets. There’s no doubt that the ability to keep records… and to file them… is at the heart of modern civilization. Our ability to process, tabulate, and access information when and where we want it allows us to share that information with others and speeds the progress of society overall (as it enables us to use that information to accomplish [...]

By |2023-06-15T11:26:20-04:00June 15th, 2023|Caliber News, Online RMS|Comments Off on Online Records Management