Caliber News

Automatic Emergency Response Communication and Public Safety

Caliber Public Safety remains at the forefront of technological development. Among these innovations is one that will become increasingly prominent in coming years, which is automatic communication and alerting. There are many instances in which it is desirable to contact emergency support personnel or other first responders, but doing so by voice, or directly as the victim, is not possible. Those in distress may be unable to call, either because they are under duress or too [...]

By |2024-01-22T12:33:55-05:00January 22nd, 2024|CAD, Caliber News, FirstAlert, Mobile|Comments Off on Automatic Emergency Response Communication and Public Safety

Celebrating Growth and Innovation: Caliber Recognizes Top Talent with Well-Deserved Promotions

We are thrilled to announce a series of promotions within our organization, recognizing the exceptional contributions of three outstanding individuals: Jeremy McDougal, Charles Smith, and Peter Norman. These promotions not only celebrate their past achievements but also signal our commitment to nurturing talent and fostering ongoing growth within our team.Jeremy McDougal: A 20-year veteran at Caliber, Jeremy's impact on our data services is undeniable. He has transformed our data conversion team into a powerhouse, consistently delivering [...]

By |2024-01-05T11:21:32-05:00January 5th, 2024|Caliber News|Comments Off on Celebrating Growth and Innovation: Caliber Recognizes Top Talent with Well-Deserved Promotions

First Responders and Technology

Last year, a public safety software company highlighted the need for first response personnel to be supported by cutting edge technology. “When it comes to emergency response measures, every second counts,” they wrote. “People in trouble rely on first responders to step in and alleviate the situation — whether it’s a medical emergency, fire, or any other dire event. In order for emergency workers to efficiently take care of people, they need a reliable, technical solution [...]

By |2024-01-02T13:32:27-05:00January 2nd, 2024|CAD, Caliber News, Mobile, Online RMS|Comments Off on First Responders and Technology

Computer-Aided Dispatch and Support Personnel Morale

Humor is one way that first responders and emergency support personnel deal with the stress and, yes, tragedy that they encounter on the job. We have covered in this blog the dangers of dispatcher burnout and how public safety software companies like Caliber help support these personnel. An interesting take on this issue can be found in a humor article entitled, “5 Terrible Things I learned working as a 911 Dispatcher.” In the piece, Robert Evans [...]

By |2023-12-18T13:20:25-05:00December 18th, 2023|CAD, Caliber News|Comments Off on Computer-Aided Dispatch and Support Personnel Morale

PocketCop and Supporting First Responders

An interesting piece in Android Central highlighted the information that first responders can obtain from a person’s Android phone. “The Personal Safety app on Android has added medical ID support for RapidSOS,” writes Brady Snyder, “a platform that shares critical medical information with first responders. With the new feature, a person's medical data will be automatically shared with emergency services when a 911 call is placed. The initiative should help first responders respond quicker and more [...]

By |2023-12-11T14:40:26-05:00December 11th, 2023|Caliber News, Mobile, PocketCop, Uncategorized|Comments Off on PocketCop and Supporting First Responders

Cloud and Web-Based Computer-Aided Dispatch

We’ve all learned powerful lessons in the last few years, particularly where emergency response is concerned. During the pandemic, cloud and web-based Computer-Aided Dispatch technology allowed public safety personnel to work from home. Specifically, dispatchers were able to continue doing their work even though there was danger in gathering in person at 911 dispatch centers. According to TheBigRedGuide.com, “the trend toward working from home has accelerated. New technologies are now making it possible for 911 dispatchers [...]

By |2023-11-20T12:47:21-05:00November 20th, 2023|CAD, Caliber News|Comments Off on Cloud and Web-Based Computer-Aided Dispatch

Improved GPS Tracking and 911 Dispatch

It is a nightmare scenario for first-responders and emergency dispatch personnel: A caller phones, but is using a wireless phone, so his or her location cannot be pinpointed. The caller is distracted or in distress; they either don’t know where they are, exactly, or they cannot describe it. It may even be the case that the call ends abruptly before they can describe their location. In all those scenarios, it is that much harder to get [...]

By |2023-11-06T13:45:19-05:00November 13th, 2023|CAD, Caliber News|Comments Off on Improved GPS Tracking and 911 Dispatch

Text-to-911 and Computer-Aided Dispatch

Computer-Aided Dispatch is a critical part of emergency response. As technology advances, however, it becomes necessary for Computer-Aided Dispatch to evolve with it. In this way, improvements in technology and new methods of communicating and transmitting mission-critical information can be leveraged to make Computer-Aided Dispatch, or CAD, more efficient -- even as it better positions responders to provide help to those who need it. One of most significant evolutions in the way people communicate is the [...]

By |2023-11-06T13:49:32-05:00November 6th, 2023|CAD, Caliber News|Comments Off on Text-to-911 and Computer-Aided Dispatch

Computer Aided Dispatch: A Long Time Coming: Part 4 of 4

The rapid development of computer technology, which occurs at an exponentially faster pace with each passing year, is behind the dominance of Computer-Aided Dispatch. Where once such networks, coupled with wireless communications technology (all of which started with the first cell phones in the 1970s), could do relatively little, they are now expected to do everything.  We don’t just rely on them; we take them for granted. This reliance on modern computer technology, modern networking, and [...]

By |2023-09-18T10:09:32-04:00September 18th, 2023|CAD, Caliber News|Comments Off on Computer Aided Dispatch: A Long Time Coming: Part 4 of 4

Computer-Aided Dispatch: A Long Time Coming, Part 3 of 4

As we explore the history of Computer-Aided Dispatch, it’s worth considering the development of computers themselves. Once behemoths that did little but took up entire rooms, modern computers changed with the advent of the modern microcomputer in the 1970s. As personal computers began to find their way into the homes of everyday people, computers became more and more important to the business and municipal world. They also became vital to first response. Computers were first used [...]

By |2023-09-11T12:02:51-04:00September 11th, 2023|CAD, Caliber News|Comments Off on Computer-Aided Dispatch: A Long Time Coming, Part 3 of 4