We are pleased to announce that Macon County, NC has signed a contract to migrate to Caliber’s CAD NG. Located in Western North Carolina, Macon County has been a Caliber client for over twenty years. Upgrading to the latest next generation technology will assist the Macon County 911 in providing the best possible service to Macon County’s citizens.
Caliber’s interoperability strength lies with Disconnected Operations, a unique Caliber CAD feature that allows dispatchers to keep working despite loss of network connectivity. Caliber’s fault tolerant architecture enables workstations that lose their connection to a central server to continue to not only operate, but also continue to exchange information with others.
What does this mean for you and your Dispatchers? It means you never have to revert back to pen and paper; you just keep working with the ability to still create calls, assign and track your units, add vehicles, and add comments to your calls from your local workstation. When connectivity is restored, the workstations and server synchronize automatically. There’s nothing special you need to do and no CAD “catch-up” is required when the server is available again. Additionally, configurations are not tied to a workstation or “position.” Users’ profiles and configurations apply wherever they login, including backup facilities. Workload also can be shared or shifted between two or more teams or locations.
Our solutions work effortlessly to provide agencies such as Macon County with the infrastructure services they can depend on. Caliber Public Safety – proud to serve those who serve!