“CTO Allen recently provided exemplary testimony during a jury trial. Her performance, both in the courtroom and during the initial call for service, demonstrated exceptional professionalism, composure, and dedication. Her actions had a significant impact and reflected the high standards of conduct we uphold within the Sumner County Emergency Communications Center. Since rejoining the ECC in 2024, CTO Allen has consistently demonstrated outstanding operational competence and sound judgment. For her exceptional performance and steadfast dedication, I recommend that CTO Jasmine Allen be formally awarded with Caliber’s Golden Headset Award.”
– Missy Behel Manager, Sumner County ECC, Gallatin, TN