Caliber Public Safety Services
Caliber Public Safety backs our products with exceptional, high-quality Professional Services. Designed to deliver services that increase efficiencies, optimize value and ensure on-time product delivery, our clients can be satisfied knowing that they have completely maximized their investment. Services include:
Our deployment engineers evaluate your site and provide assurance that your applications and cross-product interfaces are installed and configured correctly. The deployment engineers also provide cutover support and system administration training either remotely or on-site.
GIS Services evaluates your agency’s existing GIS data, Telco MSAG and/or Subscriber file and understands how it will be utilized within our products. Dispatch and mobile systems deployment, where location accuracy is imperative, is also a service. GIS Training programs are offered either remotely, via web training, or on-site at your facilities.
Data Conversion Services
When migrating to a new solution data transfer is a top priority. Caliber Public Safety has various services for data conversion; based on the service level selected, data analysis of current data and the execution of the conversion may be performed.
Our experienced trainers, many with law enforcement backgrounds, offer training onsite at your facility or remotely, utilizing the latest in web-based collaborative learning technologies. Training may include business practice reviews and Application Training, where learning sessions and hands-on experience are provided. With proper training, staff are empowered to maximize the tools that drive business forward.
Project Management Services
Project Management Services works closely with your team to develop project schedules, communication and risk management plans. Other services include:
- Oversight, definition, tracking, and guidance to ensure successful project delivery
- Enforcement and administration of the client agreement
- Budget and timeline management