Caliber Public Safety and Caliber Justice Services

The goal of Caliber Public Safety is to back our products with exceptional, quality Professional Services, and to provide these services to our clients to maximize their investment. Designed to deliver information to increase efficiencies, our services optimize value and ensure that the products are delivered on time and within budget. Services include:

Deployment Services

Our deployment engineers evaluate your site and provide assurance that your applications and cross-product interfaces are installed and configured correctly. The deployment engineers also provide cutover support and system administration training either remotely or on-site.

GIS Services

GIS Services evaluates your agency’s existing GIS data, Telco MSAG and/or Subscriber file and understands how it will be utilized within our products. Dispatch and mobile systems deployment, where location accuracy is imperative, is also a service. GIS Training programs are offered either remotely, via web training, or on-site at your facilities.

Data Conversion Services

When migrating to a new solution data transfer is a top priority. Caliber Public Safety has various services for data conversion; based on the service level selected, data analysis of current data and the execution of the conversion may be performed.

Training Services

Our experienced trainers, many with law enforcement backgrounds, offer training onsite at your facility or remotely, utilizing the latest in web-based collaborative learning technologies. Training may include business practice reviews and Application Training, where learning sessions and hands-on experience are provided. With proper training, staff are empowered to maximize the tools that drive business forward.

Project Management Services

Project Management Services works closely with your team to develop project schedules, communication and risk management plans. Other services include:

  • Oversight, definition, tracking, and guidance to ensure successful project delivery 
  • Enforcement and administration of the client agreement 
  • Budget and timeline management