97% Customer Satisfaction Rating

Real-time customer ratings and feedback provide valuable insight into the Caliber customer satisfaction level

with a consistent 97% overall satisfaction rating!

Service Excellence Is Our Mission

At Caliber we believe you should be treated as #PartnersNotCustomers. That’s why we provide an exemplary customer experience uniquely designed to ensure long-term success. Caliber technical and industry experts are available at any time to support you and your team. Check below to see how we go above and beyond to support all of our clients’ needs.

“It’s not enough to come in and sell me something, it’s the people that come in after the sales person is gone that matters. Caliber gives me the best maintenance that any CAD vendor can offer. I have talked to these people so many times over the years I feel like I know them.”

Theresa Russell, 911 Director, Ohio County, WV

“Caliber Public Safety Support is the easiest support to work with out of all of our vendors we use. Support is always quick to get back with us and to get the issue resolved. Sometimes the issue is resolved before even calling us to get more information.”

Inga Jones, Communications Supervisor, Jasper County 911, MS